Q&A For Foreigners

Q&A For Foreigners

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Frequently Asked Questions

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  • QCan I borrow a power wheelchair or a scooter when I visit Tokyo for few days or a week for sightseeing ?
    AYes. You are able to borrow from one day.
    The fee will be charged in two weeks.
    So it will be the same price from a day to two weeks rental.
  • QHow can I borrow a power wheelchair or a scooter ?
    AAt first , please let us know the details written below by Email.

    1, Your name
    2, When and Where of your stay to deliver
    3, How many days you need the Vehicle.

    Also you have to send the copy of your passport.
  • QCan the wheelchair or scooter be delivered and collected ?
    AYes. It can be delivered and collected at Narita or Haneda airport and hotels or places around Tokyo.

    The fee for delivery
    ・23wards of Tokyo ¥5,000
    ・Outside this area ¥10,000
    (Include Narita Airport)
  • QHow and when shall the fee will paid ?
    AThe fee should be paid when the wheelchair or scooter is delivered.
    The fee must be paid in Japanese yen by cash only.
  • QWill the damage of broken or stolen be covered ?
    AThe damage will be covered by insurance.
    But it will cover the damage for over ¥10,000.
    So you must pay maximum ¥10,000.
  • QCan you tell me the type of wheelchair or scooter that I can borrow ?
    AWe can afford types of wheelchairs and scooters as attached below.


    1.Electric Wheelchair ←click here!!
    Type which you can get on the train or subway with.
    You must decide which hand(right or left)you will handle it.

    2.Mobility Scooter  ←click here!!
    You must get the permission of the railroad company in order
    to get on the train with it.

    3.Mobility Scooter for large weight and tall height ←click here!!
    You must get the permission of the railroad company in order
    to get on the train with it.
  • QCan I borrow a wheelchair on the day of application for it ? For example ; can I get the wheelchair by making application after I reached Narita Airport .
    ANo , We need 1 day in order to get ready for the requested wheelchair .
    So you need to contact us in the morning of the day before the delivery.
    If you ask us for the wheelchair in the morning of the day before you need it , we will afford you the wheelchair.

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